Email robotroyale@hotmail.com and we’ll get back to you, usually within 2 business days. Please include your robot’s name and your Game ID if you have it (in the game: Profile) so we can find your account.
You can also report a bug from inside the game: ⚙ Settings → Help → Report a bug.
My purchase didn’t arrive. Close and reopen the game while connected to the internet; purchases are added to your account by our server once the store confirms them. If it still hasn’t arrived, email us with the date of the purchase and your robot’s name.
Refunds. Purchases made on iPhone or iPad are refunded by Apple at reportaproblem.apple.com. Purchases made on Android are handled by Google Play.
Playing on another device. Sign in with the same account (email, Apple or Google) and your robots and progress come with you.
Report a player. Use Report in the chat lobby, or email us their robot name.
Delete your account. In the game: ⚙ Settings → Delete account, or on the web at bot-battle-arena.web.app/delete-account.html.
Read our privacy policy.